TERMS & CONDITIONS

 

As everything on this site is made to order goods cannot be returned unless faulty, this is in compliance with the distance selling regulations for customised and personalised items. 

If I have made a mistake I will gladly refund or replace your order.

All goods are checked carefully before posting.

All personalised goods are photographed before posting.

 

Please check all the details, spellings and colour choice when making your order.

Personalised items cannot be altered once made if you have made a mistake with the details you have given me.

 

If you need a specific colour match then please ask me for some free fabric samples before ordering to ensure you are happy with your colour choice. I offer free samples because I want you to be 100% happy with your colour choice so if you have any doubt on the colours stated requset samples.

 

 

Please check your size requirements before ordering.

Garters are made a standard size but can be made to order in an extra small or extra large size. Just let me know when placing your order.

 

Dolly bags come in 2 sizes, 8" and 6". Please check you order the correct size.

 

Ring cushions are generally 9" square. I do have some listings in a smaller size and I have stated the size on these listings.

If you would like a different size made up just let me know.

 

Delivery times are stated on the homepage. If you need an order before the time given then please email or phone me first to make sure I am able to make your order up and post it out in time.

I always do my best to post urgent orders out ASAP but you must contact me first. I cannot be held responsible for orders that are not received in time because you placed your order too late.

 

Next day delivery is available at an additional cost, please contact me for details.